The laws of the Republic of Latvia do not define what constitutes workplace mobbing. Mobbing is a form of psychological terror.
The term "mobbing" (from the English word *mobbing*, to mob—"to harass, to attack") typically refers to psychological terror carried out by employees, where one or more colleagues systematically and hostilely target another colleague(s) in an unethical manner. On the other hand, the term "bossing" (from the English word *bashing*, to bash—"to attack") usually refers to psychological terror carried out by an employer or management against an employee(s).
Emotional disagreements at work are often incorrectly interpreted as mobbing by employees. However, not every strict and firm requirement imposed by an employer should be classified in this category. Psychological influence can be deemed unlawful if it is inherently destructive and aimed at the constant humiliation of a person. On the other hand, isolated conflicts, disagreements—such as those regarding the application of internal regulations—and an employer’s use of legally provided rights or fulfillment of duties do not constitute mobbing.
The Labour Law does not provide direct regulation on issues related to mobbing. Despite the lack of specific legal provisions, existing laws can be applied to address the harmful effects of mobbing. These laws include the principle of equal rights (Section 7 of the Labour Law), the prohibition of differential treatment (Section 29 of the Labour Law), the protection of honor and dignity (Section 1635 of the Civil Law), and others. Jurisprudence has established that the prohibition of differential treatment in the Labour Law is aimed at achieving the objective set out in Paragraph 1 of Section 7, which is to ensure that everyone has equal rights to work, fair, safe, and health-friendly working conditions, as well as fair remuneration.
Additionally, it should be noted that the Labour Protection Law stipulates the employer's duty to monitor the work environment and assess workplace risks, including psychological and emotional factors. This involves identifying and evaluating whether there is a tense psychological atmosphere at work—unfavorable or strained relationships between employees, unfavorable or strained relationships with the employer, mobbing, and bossing. The employer must implement occupational safety measures to eliminate or reduce the impact of these workplace factors, ensuring that no harm comes to employees' safety or health while at work.
Given that the Labour Law is not comprehensive in regulating all situations that may arise within employment relationships, and considering the private law nature of employment relationships, any infringement of the employee's rights or legally protected interests should initially be addressed within the company. Thus, if an employee believes they are being subjected to mobbing by colleagues or bossing by the employer, they have the right, during the course of the employment relationship, to file a complaint with the employer (according to Section 94 of the Labour Law). The complaint should highlight the circumstances indicating an infringement of the employee's rights and request that the infringement be stopped (such as halting mobbing or bossing, eliminating differential treatment, and ensuring equal rights to work, fair, safe, and health-friendly working conditions).
Similarly, the employee has the right to seek protection of their infringed rights and legitimate interests by submitting an application to the State Labour Inspectorate regarding possible violations of legal norms regulating employment relationships or occupational safety.
If the employer does not remedy the infringement of rights without waiting for the results of the State Labour Inspectorate's investigation, the employee has the right to seek protection of their infringed rights and legitimate interests by filing a lawsuit in court. According to Paragraph 1 of Section 1 of the Civil Procedure Law, every natural person has the right to the protection of their infringed or contested civil rights or legally protected interests in court by submitting a statement of claim. Additionally, when filing a statement of claim in court, the employee has the right to seek compensation for damages and moral harm if the damage or moral harm was caused by the employer’s actions or inaction.
Given that current legislation does not regulate the burden of proof in cases of mobbing, there is a basis for applying by analogy the "reversed burden of proof" principle outlined in Paragraph 3 of Section 29 of the Labour Law, as used in cases of violations of the prohibition of differential treatment. This means that if an employee, in their statement of claim, points to circumstances or actions by individuals that prima facie suggest manifestations of mobbing, the burden of proving that these actions comply with the principle of equal treatment shifts to the employer (see the judgment of the Civil Cases Department of the Senate of the Republic of Latvia dated April 6, 2017, in case No. SKC-308/2017).
In cases of mobbing, the principle of equal rights is violated because the employer treats one employee worse than others. In this situation, it is not necessary to identify a specific characteristic that differentiates this employee from others (as would be required in cases of violation of the prohibition of differential treatment or discrimination). The employee in such a situation is entitled to similar protection as an employee whose rights under the prohibition of differential treatment have been violated. Therefore, the legal remedy provided in Paragraph 8 of Section 29 of the Labour Law applies by analogy (see the judgment of the Senate of the Supreme Court dated August 20, 2019, in case No. SKC-605/2019).
According to Paragraph 8 of Section 29 of the Labour Law, if the prohibition of differential treatment and the prohibition of creating adverse consequences are violated, the employee, in addition to other rights provided in this law, has the right to seek compensation for damages and compensation for moral harm. In the event of a dispute, the amount of compensation for moral harm is determined by the court at its discretion.
It has also been established in case law that an employee who has experienced psychological terror and therefore no longer wishes to continue the employment relationship can utilize the termination provision outlined in Paragraph 5 of Section 100 of the Labour Law. A situation where the attitude of the individuals perpetrating the mobbing has made the employee's presence at the workplace intolerable can be considered a valid reason for termination under Paragraph 5 of Section 100 of the Labour Law (see the judgment of the Civil Cases Department of the Senate of the Republic of Latvia dated April 6, 2017, in case No. SKC-308/2017).
According to Paragraph 5 of Section 100 of the Labour Law, an employee has the right to terminate their employment contract in writing without observing the notice period specified in Paragraph 1 of Section 100 of the Labour Law, if there is an important reason. An important reason is any circumstance that, based on considerations of morality and fairness, prevents the continuation of the employment relationship.
Case law has recognized that the purpose of this provision is to protect employees from employer actions that do not align with widely accepted standards of morality or ethics, infringe upon the employee's dignity, create situations that may be harmful to the employee's physical or mental health, and so forth. If, in such a situation, the employee would be required to work for an additional month to terminate the employment (as per Paragraph 1 of Section 100 of the Labour Law), it could cause undue hardship or suffering. Therefore, the law also provides for immediate termination of the employment relationship (see the judgment of the Civil Cases Department of the Supreme Court dated October 11, 2018, in case No. SKC-860/2018).
It follows from the above that when an employee terminates their employment contract under Paragraph 5 of Section 100 of the Labour Law, they must specify in writing the particular circumstances that led to this decision and that prevent the continuation of the employment relationship. Upon receiving the employee’s resignation, the employer is obligated to respect it, and the employment relationship must be terminated immediately, regardless of whether the employer agrees with the resignation or not.
The basis for a resignation made under Paragraph 5 of Section 100 of the Labour Law is the employee's subjective assessment of the situation and circumstances, leading them to a categorical conclusion that continuing the employment relationship is impossible, based specifically on considerations of morality and fairness. This decision by the employee is essentially punitive towards the employer (see Section 112 of the Labour Law) due to the employer's unjustifiable, illegal, and possibly unethical actions (see the judgment of the Civil Cases Department of the Supreme Court dated January 20, 2015, in case No. SKC-1793/2015).
The requirement to specify the particular circumstances justifying a resignation under Paragraph 5 of Section 100 of the Labour Law is crucial because the determination of whether the employer must pay severance compensation depends on the objective existence of the circumstances mentioned in the employee's resignation, and their alignment with the qualifying characteristics of Paragraph 5 of Section 100 of the Labour Law. This is independent of the employee's subjective attitude towards these circumstances. The employer’s obligation to pay severance compensation, even if they cannot influence the termination of the employment relationship, is based on this objective assessment (see the judgment of the Senate of the Supreme Court dated December 16, 2021, in case No. SKC-1060/2021).
Paragraph 2 of Section 112 of the Labour Law states that if an employee terminates their employment contract in accordance with the provisions of Paragraph 5 of Section 100 and the employer agrees that the reason specified by the employee is valid, the employer is obligated to pay the employee severance compensation in the amount specified in Paragraph 1 of Section 112 of the Labour Law. Furthermore, Paragraph 2 of Section 122 of the Labour Law stipulates that if an employee terminates their employment contract under Paragraph 5 of Section 100 and the employer disputes the validity of the reason given by the employee and has not paid the severance compensation as provided in Section 112, the employee may file a claim in court for the recovery of severance compensation within one month from the date of termination.